Stress-Free Guarantee With OWNRIVER

Overview

The OWNRIVER service process provides users with comprehensive support from purchase to personalized usage plans, ensuring each customer enjoys the best product experience and tailored solutions based on feedback. Our goal is to help users achieve optimal results and natural recovery.

Detailed Process

1. Purchase and Payment

Once the user selects and purchases a product or combination and completes the payment, the process officially begins.

2. Shipping and Basic Plan

OWNRIVER will initiate the shipping process immediately, while sending an electronic version of the basic usage plan. Simultaneously, users will receive a survey to help us understand their usage scenarios and goals.

3. Personalized Plan Customization

After the user completes and returns the survey, the OWNRIVER expert team will create a customized usage plan based on the user’s specific needs and health status, ensuring the product delivers the best results.

4. Feedback and Plan Adjustment

One month after the user starts using the product, they can reach out via email to share their experience. Based on this feedback, the OWNRIVER team will adjust and optimize the plan as needed, ensuring continuous improvement and support for the user.